Privacy Policy for Zentasopic

Effective Date: January 4, 2025

At Zentasopic, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with our services. By accessing or using our website, you agree to the terms outlined in this policy.

Information We Collect

We collect the following types of information to provide and improve our services:

  1. Personal Information

    • Name, email address, phone number, and shipping address when you place an order or create an account.

  2. Payment Information

    • Payment card details, billing address, and other transaction-related information (processed securely by third-party payment gateways).

  3. Non-Personal Information

    • IP address, browser type, operating system, and other technical details collected through cookies and similar tracking technologies.

  4. Voluntary Information

    • Information you provide through customer service inquiries, surveys, or feedback forms.

How We Use Your Information

We use your information for the following purposes:

  1. Order Fulfillment

    • To process and ship your orders, and send order confirmations and updates.

  2. Customer Support

    • To respond to your inquiries, provide assistance, and resolve issues.

  3. Marketing and Communication

    • To send promotional offers, newsletters, and updates about our products and services (you can opt out anytime).

  4. Website Improvement

    • To analyze website usage, enhance user experience, and develop new features.

  5. Legal Compliance

    • To comply with applicable laws, regulations, and enforce our terms and policies.

How We Protect Your Information

We take the following measures to secure your data:

  • Encryption: All sensitive data, such as payment information, is encrypted during transmission using SSL technology.
  • Access Controls: Access to your personal information is restricted to authorized personnel only.
  • Data Minimization: We collect only the information necessary to provide our services.
  • Regular Audits: Our systems are regularly reviewed and updated to ensure compliance with data security standards.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  1. Service Providers

    • Third-party vendors (e.g., payment processors, shipping companies) to facilitate transactions and deliver orders.

  2. Legal Obligations

    • Authorities or legal entities when required by law or to protect our rights.

  3. Business Transfers

    • In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your browsing experience.
  • Remember your preferences and login details.
  • Track website performance and usage patterns.

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

Your Rights

You have the right to:

  • Access: Request a copy of the information we have about you.
  • Update: Correct inaccuracies in your personal data.
  • Delete: Request the deletion of your personal information (subject to legal or contractual obligations).
  • Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, contact us at info@zentasopic.com.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page with the revised effective date.

Contact Us

For questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Thank you for trusting Zentasopic – your privacy matters to us!